Terms of Service
Last updated: 9/12/2026
1. Acceptance of terms
By creating an account or using Sway ("the Service"), you agree to these Terms of Service. If you don't agree, don't use the Service.
2. What the Service does
Sway lets businesses collect employee availability, build schedules, and manage related requests. We provide the Service "as is" and may change or discontinue features at any time.
3. Accounts
You're responsible for keeping your login credentials confidential and for all activity under your account. You must provide accurate information and promptly update it if it changes.
4. Acceptable use
You agree not to use the Service to violate any law, infringe anyone's rights, upload malicious code, or attempt to gain unauthorized access to any part of the Service.
5. Subscriptions and billing
Paid plans are billed in advance on a recurring basis through our payment processor. You can upgrade, downgrade, or cancel at any time; changes take effect according to the billing terms shown at checkout or in your account settings. Fees are non-refundable except where required by law.
6. Your data
You retain ownership of the data you and your employees enter into the Service (names, contact info, availability, schedules, and similar). You're responsible for having the right to enter your employees' information and for complying with applicable labor and privacy laws in how you use the Service. See our Privacy Policy for how we handle data.
7. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We don't guarantee the Service will be uninterrupted, error-free, or secure.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWAY AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
9. Indemnification
You agree to indemnify and hold Sway harmless from any claims, damages, or expenses arising from your use of the Service, your data, or your violation of these Terms.
10. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason, with or without notice. You may stop using the Service and cancel your account at any time.
11. Changes to these terms
We may update these Terms from time to time. Continued use of the Service after changes take effect means you accept the updated Terms.
12. Contact
Questions about these Terms? Reach us via the Contact page.